Medical Attention

Oxygen
Passengers are not permitted to carry their own oxygen supply as carry-on or as checked-in luggage. Skyservice Airlines will be pleased to provide you with oxygen during your flight, should you so request.

In order to deliver this service, we need to receive your request, (directly or through your travel agent) at least 72 hours prior to the departure of your flight. You may contact us directly at 1 416 679 8330 or 1 888 571 0094.

Please present the following information:

• A medical certificate from your physician, including a statement that the passenger requiring this service can fly without risk to himself/herself and other passengers.
• Your physician's name and contact information.
  
• The oxygen flow (low or high) and the type of mask (nasal or canula) required.

Flow Duration
Low flow (2 litres per minute) 6.5 hours
High flow (4 litres per minute) 3 hours

The fee for oxygen use is CDN$50.00 per bottle requested. This amount is payable at the check-in counter, for both sectors of your travel, prior to your departure from Canada.

NOTE:
Passengers are permitted to check-in or carry-on cylinders that have been completely depleted of the oxygen content. If you choose to transport the empty oxygen cylinder as your carry-on item, please note that this must conform to our carry-on baggage size dimensions of 9x16x20 inches or 23x40x51cms.

Defibrillators
In case of a medical emergency, each Skyservice aircraft is equipped with a defibrillator on board the aircraft. Members of our cabin staff are fully trained on the use of this equipment.

Medical Equipment
Medical equipment required for use during the flight may be taken on board with you if the size conforms to our Carry on Baggage size regulations. Your medical equipment must be self-reliant (battery powered). Passengers with medical equipment must be self-reliant or travel with an escort. Skyservice representatives are not trained or responsible for your medical equipment.

All passengers must contact Skyservice at least 72 hours prior to departure if you wish to bring special medical equipment on board. You must present, with your special request, the following information:

• Specifications and type of your medical equipment
• A medical certificate from your physician. This must also include a statement that the patient can fly without risk to self and other passengers
• Size and dimension of your medical equipment. This equipment must conform to our Carry on Baggage size regulations
• Name and telephone number of your physician

Stretchers
Skyservice Airline aircraft are not equipped to transport passengers on stretchers.