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Baggage Allowance

What can I take?
Free baggage allowance varies with some destinations. As a rule, each passenger is allowed a maximum of two pieces of checked luggage, the combined weight of both pieces not to exceed 20 kg (44 lbs). Please refer to your airline ticket for your exact baggage allowance.

For Titan Tours passengers, please refer to their website for exact baggage allowances.

Total dimension of checked bagged is not to exceed 158 cm (62 inches) (length + width + height) per piece.

What if my baggage weighs more than the approved amount?
Please be advised that all passengers departing will be required to pay an excess baggage fee, as described below.

• A charge of $10.00 CDN per kg if passenger is originating from Canada.
• A charge of 7.00 Euros per kg if passenger is originating in Europe.
• A charge of $10.00 USD per kg if passenger is originating from any other country.

†Foreign currency rates are subject to change without notice

Limited Release Tags

  • Bags that are scuffed, torn or otherwise show signs of age and wear will have limited release tags completed before being accepted for check-in. These tags indicate that Skyservice will not assume liability for damage.
  • There is a certain amount of wear and tear that is the normal result of use and for which the airline is not responsible, and we therefore decline claims for the following:
    • Scratches
    • Torn seams
    • Missing straps
    • Dents
    • Scuffs
    • Manufacturers defects
    • Handles
    • Soiling
    • Wheels
    • Locks
    • Nicks
    • Zipper damages

Fragile Items

  • Skyservice will decline to accept fragile items unless they are properly packed for shipping and have a limited release tag completed. We do recommend that items of a fragile nature (including sporting equipment) be insured for shipping.
  • When possible - fragile items should be carried in the cabin (please see carry on baggage allowances)
  • Skyservice will not be liable for damage to fragile items.

Limit of Liability

  • The airline recommends that all bags be locked, and that unless insured, the bag remains at the owners risk throughout the flight.
  • Our liability is limited for the carriage of items of value in checked luggage unless we have been advised at the time of check-in. We strongly advise that additional insurance be purchased for all fragile articles including sporting equipment.
  • Baggage should be designed to protect its contents and packed accordingly to prevent damage in the course of normal handling.

Unclaimed baggage

  • Unclaimed baggage and its contents which cannot be identified will be held for up to 60 days, subsequent to which the bag and its contents will be disposed of as seen fit.

What Can I Take on Board the Aircraft?

  • Please ensure that medication, cash, jewellery, electronic goods, documents and fragile items (size dependant) be carried on the aircraft with you.
  • Carry on Baggage (Hand Baggage) Allowances
    • In accordance with the Transport Canada Carry on Baggage Program, each passenger is permitted only one piece in the cabin and this may be no larger than 9" x 16" x 20" or 23cm x 40cm x 51cm and weigh no more than 5 kgs or 11 lbs.
    • Excess will be charged at the applicable rate per kg for each direction, for bags that are excessively heavy (and may need to be checked). 
    • Extra pieces will be checked.
    • Carry on luggage must be placed either under your seat or in an overhead storage bin of the aircraft.
    • Bags with built-in rollerboards will not be accepted in the cabin unless the dimensions including wheels and handles are as outlined above.
    • Items counted as Carry on Baggage:
      • Any kind of bag or suitcase, briefcase, laptop computer, diaper bag, camera case with spare lenses & film that are in addition to the camera itself, cartons, boxes and other similar items.
    • Items not counted as Carry on Baggage:
      • Cameras, coats, diplomatic or consular bags, purses (10" x 12"x 8" or less), receptacles containing human remains, child restraint systems. Please note: car seats are only permitted in cases of infants for whom a seat has been purchased.
      • Containers carrying life sustaining items - please contact us prior to your flight at 1-888-571-0094
    • Items not allowed in Carry on Baggage:
      • All Knives
      • Any sharp object
      • Any weapons including replica or toy weapons
      • Corkscrews
      • Fireworks
      • Sporting equipment including golf clubs, hockey sticks, ice skates, ski poles, squash/ tennis racquets, baseball bats, pool cues
      • Computer security chain
      • Skyservice reserves the right to prohibit any item considered a security risk.
    • Items allowed as Carry on Baggage:
      • Electronic equipment such as cell phones, portable music players, laptop (minus security chain)
      • Nail clippers
      • Non-metallic nail files
      • Disposable razors & razor blade cartridges
      • Syringes or needles for personal medical use
      • Medically required walking canes
      • Umbrellas

Sporting Equipment

In addition to the free baggage allowance, ONE of the following articles of baggage may be carried without additional charge, except for water sport equipment, to a maximum of 32 kilograms (70 lbs.) per passenger, subject to availability of space. Passengers may be required to sign a Limited Release Tag if the item is considered unsuitably packaged, or is fragile or if the item has pre-existing damage.

Golf Equipment:

One covered golf bag containing up to 14 golf clubs, 12 golf balls and one pair of golf shoes. No charge up to 20 kilograms

Ski Equipment or Snowboard:

Consisting of (a) one pair of skis, boots and poles or (b) snowboard and one pair of snow boots. Passenger must place skies and poles or board in a separate bag from the boots. No charge up to 20 kilograms

Bicycles:

One bicycle – handlebars must be fixed sideways and tires must be deflated. The bicycle must be placed in a solid bag, box or other suitable travel case. No Charge up to 20 kilograms

Scuba Equipment:

Scuba tanks must be empty of all oxygen and the pressure gauges protected. Equipment must only consist of 1 tank, air regulator, mask and fins. Skyservice recommends waiting period of at least 24 hours between the last dive and flight check-in time. It is however, the sole responsibility of the passenger to determine the pre-flight waiting period following their dive is safest for them. No charge up to 20 kilograms Windsurfing equipment: Consisting of one windsurf board and/or one mast boom and/or sail. A special request must be sent to Skyservice due to limited quantity accepted on board. If mast is more than 10 feet long, it must be detached from the board. If mast is less than 10 feet long, it must be attached to the board. Passenger will be charged $100.00 CDN per round trip, per unit

Surfboards:

Any regular size surfboards not more than 12 feet long and up to a maximum of 20 kilograms. Passengers will be charged $100.00 CDN per round trip, per unit Kayaks: Passenger will be charged $100.00 CDN per round trip, per unit Kite Boards: Includes kite board and power kite to a maximum of 150 cm. No charge up to 10 kilograms

Boogie boards:

One board per passenger and up to a maximum of 5 ft in length. No charge up to 10 kilograms

Skateboards:

One skateboard per passenger not weighing more than 10 kilograms. No charge Ice skates or rollerblades: One per passenger and must be contained in plastic, or proper skate bag. No charge up to 10 kilograms

Hiking/Mountaineering Equipment:

One bag per passenger may consist of one sleeping bag, one tent, and accessories. No charge up to 20 kilograms

Hunting equipment:

Firearms can only be admitted in cargo and must be packed in a rigid case with proper identification. Ammunition is forbidden, including separate boxes. Passengers must conform to the laws, rules, regulations and standards of the destination country. If checking in a hand-gun, passengers need to present a Registered Firearm License and a Permit to carry or transport such hand-gun. If checking in a rifle passengers need to present a Firearm License (formerly FAC - Firearm Acquisition Certificate). No Charge up to 20 kilograms

Fishing Equipment:

One set per passenger, which consists of one fishing rod and one tackle box. No Charge up to 10 kilograms

Hockey Sticks and Equipment:

One set per passenger consisting of a maximum of 2 sticks, a helmet, puck, set of pads and a pair of skates. Any loose sticks not packed in a hockey bag must be taped together and tagged separately. Any additional items will be accepted at the excess baggage rates assigned

Tennis Racquets:

Tennis racquets may be accepted as carryon baggage as long as they are within the sizing restrictions. No charge up to 10 kilograms

Camping Equipment:

Consisting of one tent, one sleeping bag, and camping accessories. Only new stoves and non-used canisters will be accepted. No fuel sources will be accepted. No charge up to 20 kilograms

Horseshoes:

Shoes must be packed in secure container or bag. No charge up to 20 kilograms


Musical Instruments:

  • As Checked Baggage
    • Instrument must be packed in a rigid case. Passengers must sign a Limited Release Tag
  • As Carry-on Baggage
    • Instruments must be no larger than 23 x 40 x 51 cm. or 9" x 16" x 20" and must fit under the passenger's seat.
Item
Cost
Special Instructions
Children Accessories
& Strollers
No Charge Strollers will normally be taken at the cabin door for stowage in the cargo hold, and returned to the bridge on arrival. All other accessories are to be checked baggage and should be packed appropriately to prevent damage. All passengers must sign a Limited Release Tag.
Wheelchairs &
Mobility Aids
No Charge Where possible, the passenger should use their own wheelchair up to the aircraft door from which point it would be stowed in the hold. On arrival, every attempt is made to have the wheelchair available at the door. Skyservice is not able to accept wheelchairs or mobility aids with spillable (wet) batteries.
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