Pets and Service Animals
No pets will be accepted either in the cabin or in the cargo compartment of the airplane with the exception of guide dogs or service animals for medical purposes.

A service animal is defined as a certified working animal wearing a harness and trained to assist a permanent or long-term disabled person. Passengers will have to present the training certificate prior to travel. Please check with your travel consultant regarding travel regulations for these animals. Service animals will not be carried unless proper permits are obtained for entry into the countries of transit or final destination, and such permits are presented prior to commencement of travel.

At pre-boarding, passengers with service animals will board the aircraft in priority. To ensure sufficient floor space for the animal, a bulkhead row, window seat is normally assigned and it is recommended that the passenger pre-select this seat at the time of booking.